Free Shipping Within Peninsula Malaysia Orders Over RM99

Customer Care

  • GOODS SOLD ARE NOT RETURNABLE
  • SHIPPING & DELIVERY
  • SIGN UP FOR AN ACCOUNT 
  • CURRENCY CONVERSION
  • ORDERS
  • PAYMENT MODE 
  • PRIVACY POLICY
  • CONTACT US

 

Goods Sold Are Not Returnable

  • All items sold are not returnable unless defective.
     

    Shipping & Delivery

    • For more informations please click here.
     

    Sign Up For An Account

    • To sign up for an account, click here. Creating an account allows you to add and delete items from your cart, make purchases, create a wishlist, and sign up for our weekly newsletter that's full of modern style inspiration, store news, discounts, and more.

     

    Currency Conversions

    • Currency conversion is available on the right side of the header bar, in between search icon and shopping cart. All orders will be charged in Malaysia Ringgit. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. To get an estimate of the current rate, check out the link below: 
    • XE.com - Foreign Exchange Rate Calculator 
    • (Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)

     

    Orders

    • How can I change my order after it has been placed?
    • Because we work so quickly to ship you your order, it is not possible for us to alter your order once it enters our system. This includes not being able to change the delivery address. You may place an additional order at any time. Therefore, before you process your payment, just do a quick check to ensure everything is in order and to your satisfaction.
    • How can I cancel an order?
    • We wish you may love what you purchased. Once we received your order, we strive to ship it to you as quickly as possible. Fortunately, you may cancel your order within 24 hours after your order has been placed. Just drop us a message as soon as possible.  
    • Email: joseristinemalaysia@gmail.com

     

    Payment Mode

    • Paypal 
    • We accept: Visa / Mastercard / American Express / JCB & more via Stripe.
    • Bank Transfer

     

    Do I Need A Paypal Account In Order To Purchase Items?

    • No, you can pay by credit/debit cards without having a Paypal account. 
    • Pay using a credit card (click "Create An Account?" shown on the bottom of page) 

     

    Privacy Policy

    • For more informations please click here.

     

    Contact Us